Help & contact
Account
Do I need to sign up to play?
No. Press Play now and you're playing Little Na right away. When you sign in later, the games played and characters unlocked on this browser move to your account.
How do I sign in?
Enter your email and we send you a 6-digit code (valid for 10 minutes). No password to remember or leak.
Didn't get the sign-in email?
Look in your Spam or Promotions folder, then tap resend code. Typing the email address correctly matters most.
Where do I delete my account?
Settings → Account → Delete account. Deletion can't be undone; details in the policy.
Play the computer
Why do I have to wait for a download the first time?
The chess engine runs right in your browser, so the first time it needs to download about 52 MB. Once downloaded, the browser keeps it and you can play instantly next time.
Does the engine heat up my phone?
The engine uses your device's processor to calculate. At the strongest levels and during long analysis your device warms up; closing the analysis screen when you're not using it helps.
How do I unlock the next character?
Beat the previous character once without Undo and Hint. Little Na, Uncle Tư and Teacher Lan are free; your first game with each character after them is a gift, then 100₫ a game.
What are ranks and stars?
There are 8 ranks, from Novice to Sage, and you have two separate ranks. Your online rank follows your xiangqi Elo: reach the Elo on a gatekeeper character's card to rank up (Little Na's 600 makes you Apprentice…); if your Elo drops below the mark your rank drops too, but the highest rank you reached is kept; others see this rank on your picture frame. Your vs-computer rank: beat the gatekeeper 3 times (no undo, no hints) to collect 3 stars and rank up. See both on your Profile.
What is the custom computer?
Pick a strength from level 1 to 10, no need to climb the character ladder. Levels 1–3 are free; from level 4 games are paid.
Game reviews and the coach?
After the game, the computer reviews every move and explains it in plain English. Without a top-up you can read the coach for 1 game a day; with money in the wallet, every game.
Learn
What is the daily puzzle?
A new puzzle every day for everyone, plus a library by category and difficulty. Solve every day to keep your streak; your puzzle rating moves with the puzzles' difficulty. Puzzle rush: solve as many as you can in 3 minutes; 3 mistakes and the run ends.
Hints when solving puzzles?
You need to sign in. Without a top-up you get 3 hints a day; with money in the wallet, unlimited. A puzzle solved with a hint is still marked solved, but your puzzle rating counts it as not solved.
The lessons?
14 short lessons, from how each piece moves to tactics, classic mates and endgames. Each has a position to try on the board. Free for everyone; sign in to keep your progress across devices.
The openings library?
The most common ways to open a game, step by step with their ideas. From any move you can open the analysis board and continue against the engine.
Master games?
More than 2,000 games between grandmasters at major events (Chinese national individual and team championships, the Five Goats Cup, Asian and world championships…), filtered by player, event and result. From any move you can open the analysis board or play on against the computer.
Play the computer from a position in the middle of a game?
The openings, master games, analysis board and position editor all have a button to play the computer from the position on screen. Such games are just practice: no Elo, rank stars, unlocks or win missions; the usual game fee applies.
Daily missions?
3 small missions every day (play, win, solve a puzzle, study a lesson…). Finish all 3 to get 3 free games.
Play online
How is Elo calculated?
Everyone starts at 500. There are three Elo ratings: xiangqi (online games, with bullet, blitz and rapid counted together), jieqi, and vs-computer. Pairing and the leaderboard only use the xiangqi and jieqi Elo. A game against the computer counts as a game against a player with the Elo on the character's card: beating a stronger character earns a lot, beating a weaker one earns almost nothing. Games that used Undo or Hint don't count for Elo.
Waited a long time and nobody came?
The Elo range widens gradually; after 25 seconds you're paired with anyone waiting. After 30 seconds you can play a computer character of your level while you wait: for the next 30 minutes, if anyone looks for a game with the same time control you'll be notified on any page — tap Accept to join.
Lost connection in the middle of a game?
You have 45 seconds to come back. After that, a game in progress counts as a loss.
What is an aborted game?
If time runs out before one side has made a move, the game is aborted and doesn't count for Elo. The game fee still applies, because the game had started.
Playing with friends?
Play online → Create a private room, then send your friend the 4-letter code or the invite link.
Wallet & payment
How does pricing work?
100₫ per paid game (paid characters, custom levels from 4, every online game), charged when the game starts. See pricing.
How do I top up?
VietQR bank transfer from 20.000₫, with the exact reference containing the CVM code. The money usually reaches the wallet within a minute and never expires.
Transferred but the wallet hasn't changed?
Check that the transfer reference includes the CVM code. If you forgot it, email us with a picture of the transaction.
Contact
Email support@covumon.com. For payment questions include a picture of the transaction and your account email; for bugs include the game link or a screenshot.